How to Keep Your GrabbyHost Account Secure

Keeping your hosting and client area accounts secure protects your website, email, and data from unauthorized access. Here are the key steps every GrabbyHost customer should take.

Use Strong, Unique Passwords

Use a different, strong password for each of your accounts — your WHMCS client area, cPanel, email accounts, and WordPress admin should all have separate passwords. A password manager makes this easy. Avoid reusing passwords from other websites.

Enable Two-Factor Authentication

Where available, enable two-factor authentication (2FA) for an extra layer of protection beyond your password. Check your WHMCS client area profile settings and your WordPress admin (via a security plugin) for 2FA options.

Keep Software Updated

• Update WordPress core, themes, and plugins regularly — outdated software is one of the most common ways websites get compromised.
• Remove any themes or plugins you're not actively using.
• Keep the PHP version for your site current via cPanel's Select PHP Version tool.

Limit Access

• Only create additional cPanel, email, or FTP accounts for people who genuinely need them.
• Remove access for anyone (staff, contractors) who no longer needs it.
• Avoid sharing login credentials over email or chat — use a password manager's sharing feature instead.

Watch for Phishing

Be cautious of emails asking you to "verify your account" or click links to log in — GrabbyHost will never ask for your password by email. If in doubt, log in directly by typing the address into your browser rather than clicking a link.

Back Up Regularly

Even with strong security, backups are your safety net. See "How to Back Up and Restore Your Website" for how to keep regular backups of your site and database.

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