Understand the current setup
Identify providers, mailboxes, forwarding and the domain configuration already in use.
Email services
Move, set up and manage email with less uncertainty.
Practical help for organisations that need to configure business email, move from another provider or untangle an existing setup.
Current email
Existing provider
PlanConnect
New setup
Business email
- Domain connected
- Addresses prepared
- Devices ready
Guidance at each stepA clearer route from old to new
Start with the right questions
A successful email change begins before the migration
Domains, addresses, devices and existing messages all affect the right approach. We review the moving parts first so the work is easier to understand.
Choose a sensible path
Plan what should move, what should change and which people need access.
Reduce avoidable disruption
Prepare key settings and communicate the change before switching services.
Know where to get help
Keep a clear support route available during setup and after the move.
Practical email support
Help for the parts that usually cause friction
Choose the areas relevant to your current email situation.
New email setup
Plan addresses, users and the basic configuration required to get started.
Email migration
Review the existing service and prepare an appropriate move to a new setup.
Domain and DNS
Connect the domain records that tell other systems where email should be delivered.
Device configuration
Get clear information for connecting supported computers and mobile devices.
Delivery troubleshooting
Investigate common sending, receiving and configuration problems.
Ongoing guidance
Have a route back to our team when your email requirements change.
A controlled process
A clear sequence from review to handover
The exact technical work depends on the service, but the planning sequence stays understandable.
Review
Map the domain, existing addresses, users, devices and important data.
Prepare
Agree the new structure, required settings and a sensible change plan.
Connect
Complete the agreed configuration and transition steps.
Confirm
Check access, sending and receiving, then explain the ongoing setup.
Prepare for a smoother conversation
A few details help us understand the job faster
You do not need to know every technical answer. Bring what you have and we will help identify the gaps.
Your domain name
The domain currently used—or planned—for email.
Your current provider
Where the existing mailboxes are managed today.
People and addresses
How many users and shared addresses need consideration.
What must be retained
Whether existing messages, contacts or calendars are important to the move.
Email services FAQs
Questions about setup and migration
Every email environment is different, so we confirm the scope before recommending a change.
Ask us a questionMigration options depend on the existing provider, access available and the type of data involved. We review those details before confirming what can be moved.
Plan the next step
Make your email change easier to understand.
Tell us what you use today and where you want to go next.